contact us anytime

Thanks for contacting us! Please fill out the form so we can help you promptly. We're excited to connect with you and provide great service.

Shipping & Returns

Fast & Reliable Shipping For Our Handmade Products

At My Holistics, we take pride in crafting each product with the utmost care and attention. Due to our meticulous handmade process, we kindly ask you to allow 3-5 business days from your order date for the shipment to be prepared. Rest assured, as soon as your order is ready, you’ll receive your tracking number and shipping details, ensuring a smooth and transparent delivery experience.

Quality and Satisfaction

Our products are good for all skin types. If conducting a patch test, apply the product to a small patch of skin where you’re unlikely to accidentally wash or rub it away. The arm or bend of the elbow is suggested before continued use. Our soap bars are hand cut, making each piece uniquely yours. While sizes may vary slightly, the quality and purity of our all-natural and organic ingredients remain consistent, ensuring the best care for your skin.

Our Commitment to Your Satisfaction: Returns & Exchanges

Your happiness is our top priority at My Holistics. We’re dedicated to providing you with high-quality, fresh, handmade personal care items that you’ll absolutely love. We understand the nature of our products makes returns challenging. That’s why we focus on getting it right the first time.

However, we also understand that sometimes things don’t go as planned. If you encounter any issues with damaged or incorrect items, we’re here to make it right. Our customer service team is committed to ensuring your satisfaction. If you need to request an exchange or refund, please reach out to us at info@shopmyholistics.com within 7 days of receiving your product. We’ll promptly address your concern and replace the order with the correct item at no additional cost to you. Please note that shipping costs are non-refundable.

We’re truly grateful for your support and trust in My Holistics. Every purchase you make is a step towards embracing a healthier and more holistic approach to personal care. Thank you for choosing us!